Frequently asked questions

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Updated: 25.02.2025

Important about roaming!

On June 15, 2017, the new procedure of the European Union's Roaming Regulation or the "roam like at home" principle came into force, which means that you will pay the same price for roaming calls, SMS and data transmission as at home.

"Roam like at home" works in the countries of the European Economic Area (EEA): Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, the Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and the United Kingdom, Iceland, Liechtenstein and Norway.

More information is available here:
https://europa.eu/youreurope/citizens/consumers/internet-telecoms/mobile-roaming-costs/index_en.htm

When travelling outside the EEA, the user must take into account the tariffs set by your electronic communication service provider. The tariffs must be publicly available, for example, on the website or you can refer to you service agreement.

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